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Unit: Dealing & Treasury
Location: Jersey
A unique opportunity has arisen, to provide dedicated and comprehensive account opening support to the Stonehage Fleming Treasury team.
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Associate, Account Opening Support (SFT)

Stonehage Fleming provides a range of services from long-term strategic planning and investments to day-to-day advice and administration to over 250 families of wealth. The Group employs over 500 people in 11 offices in 8 jurisdictions around the world.


The role reports to the local Head of Dealing & Treasury Support and involves close and regular interaction with Client Support Services, FO, JE Risk & Compliance, and various external business contacts (Financial institutions).


Develop client relationships and assist in building the SFDTS business generally.


  • Opening and closure of investment accounts for SFDTS clients
  • Collaborate with Business Compliance Office on annual risk reviews and restructures
  • Maintain investment accounts, for instance by adding/removing a beneficiary/settlor/protector or give a power of
  • Maintain scanned investment account via Laserfiche
  • Input of data in our in house integrated database system to keep up to date information at any point in time
  • Respond to day to day queries from internal and/or external parties and help resolving issues
  • Manage and execute business initiative independently from inception to implementation
  • First point of contact for all KYC related questions for the Treasury and Dealing/Family Office department
  • Completing NBAC forms and carrying out thorough source of wealth checks, RiskScreen Pro searches on all new
  • Answering all CDD/KYC queries for Jersey, Switzerland and South Africa
  • Maintaining in-house KYC records
  • Liaising with third parties regarding KYC requirements
  • Liaising with the administrators regarding KYC issues
  • Reviewing third party documentation against internal standards
  • Responsible for implementation of KYC projects
  • Negotiation with third parties regarding KYC standards and policies
  • Ensuring records are complete and accurate
  • Tracking progress of outstanding issues
  • Liaising with BCO, Compliance and Legal departments
  • Assisting the BCO with regular internal and external compliance reviews and completing annual Risk reviews
  • Obtain documentation when required or falls due for renewal e.g. W8BEN forms
  • Payment monitory against activity show on account opening documentation


  • Ideally holds or be working towards a relevant compliance qualification (ICA or equivalent)
  • A sharp analytical mind, good numeracy skills and a strong commercial awareness
  • Computer literacy (Word, Excel, PDF, Outlook)


  • Very good knowledge in of Compliance, CDD to include Trust structures, Companies & individuals
  • Strong organizational skills and the ability to manage priorities efficiently in a demanding environment
  • Strong interpersonal skills, a high level of motivation and flexibility
  • Excellent communication skills with the ability and maturity to deal effectively with all levels of staff and
  • management within the Group
  • A strong client care / service orientation and attention to detail
  • Deals responsibly with confidential information
  • Displays a high level of professional integrity