Privacy notice

This Privacy Notice explains how Stonehage Fleming Associates Limited collects, uses and discloses your personal data, and your rights in relation to the personal data it holds. Stonehage Fleming Associates Limited is a member of the Stonehage Fleming Group of companies (Group).

In this Privacy Notice, “us”, “we” and “our” refers to Stonehage Fleming Associates Limited. We are subject to the Data Protection Act 2018 and the United Kingdom General Data Protection Regulation.

The GDPR and local privacy laws may apply where Stonehage Fleming Associates Limited processes personal data of data subjects resident in the European Union. If you are a natural person resident in South Africa or a Juristic Person resident in South Africa contracting and/or connected to an entity contracting with us, this Privacy Notice may apply to you.

We may amend this Privacy Notice from time to time to reflect any changes in the way that we process your personal data. This Privacy Notice supersedes any previous version of this notice with which you may have been provided or had sight of before the date stated at the end of this notice, as well as anything to the contrary contained in any agreement with us.

Personal Data is information relating to a living individual (or a Juristic Person when the processing is taking place in South Africa and is subject to South African privacy law) who can be identified from that data or data that makes you identifiable. Settlors, Protectors, Beneficiaries (minors and adults), Directors, Trustees, Politically Exposed Persons and their families and associates, Controlling Persons of Entities, Business contacts, Staff (current and former), Suppliers, and associates, employees and consultants of client entities are all included where they are natural living persons.

When we collect, store, use in any way for any purpose or delete your personal data we are processing it.

Personal data includes, among other data, your name(s), address(es), email address(es), telephone number(s), bank account number(s), date of birth, tax residency, national insurance number(s) and passport number(s).

Stonehage Fleming Associates Limited is the Data Controller of your Personal Data. The Data Controller is responsible for ensuring that your personal data is processed in compliance with data protection laws and to provide you with this privacy notice. If you have any questions or concerns about personal data or this privacy policy or you wish to make a complaint about how we have processed your personal data, or you wish to exercise any of your rights as a data subject, please contact the Data Controller by email at or by post at the following address:

Stonehage Fleming Associates Limited
6 St James’s Square
United Kingdom

Alternatively, please feel free to discuss your question or concern with your Account Manager.

If you are a natural person who is a client of the Group, directly or indirectly – for example as a shareholder or a director or officer of a corporate entity to which we provide regulated services as a trustee, a protector or beneficiary of a trust for which we provide services – then we will collect and use your data to enable us to meet our contractual obligations.

We also have regulatory obligations, including compliance with anti-money laundering regulations which necessitate processing of your personal data.

We may also process your personal data because it is necessary for our legitimate interests, such as growing our business.

Depending on the services you require of us we process your personal data as follows:

  • To perform due diligence and comply with regulatory obligations (including anti money laundering legislation);
  • To perform our client take on process and client reviews;
  • When keeping documents (e.g. wills) in safe custody;
  • To make payments where we hold funds in client account;
  • To raise and send invoices;
  • At termination of any relationship involving a data subject;
  • To conduct internal reviews and compile internal reports;
  • For internal administration such as time recording against the client name or scanning and saving of documentation;
  • For record keeping purposes;
  • In compliance with any request from an auditor, or a regulatory or supervisory body;
  • To apply for citizenship or residency;
  • In the administration of deceased estates;
  • To otherwise fulfil your instructions, provide the advice and assistance that we are engaged to provide, service the trust or company, or comply with our obligations.

For the avoidance of doubt, you may refuse to provide us with your personal data. In that case, we would likely not be able to provide you with our services.

We may process the following personal data relating to you: your name, address, place and date of birth, photograph/ID card/proof of identity, proof of address, Tax identification numbers, bank details, signature, contact information, social security details, ID/passports and FATCA/CRS details. This personal data may be provided directly by you or by your representative such as a lawyer or accountant. We may also collate and hold data found from the results of Google or other internet searches and other sources in the public domain, as well as third party service providers in the course of our client due diligence and client review process. We generate an internal number specific to you and our accounting software will also produce a reference number for you. We process the following documents that may also contain your personal data: register of members, register of directors, annual reports and financial statements, controlling persons list, authorised signatories list, companies’ house (or other equivalent body in the relevant jurisdiction) filings, tax submissions including FATCA/CRS, company payroll, minutes and resolutions. Information regarding source of funds may also contain your personal data. We may also undertake sanction screening, credit and fraud checks with third parties and checks to ascertain any convictions, court cases, criminal records or proceedings of any person connected with our client, the trust or company or other entity. In the course of your dealings with us you may provide further information to us, where we seek additional information. All of this information will be kept securely by Stonehage Fleming Associates Limited and the Group Companies.

Without the personal data detailed in this notice we would be unable to take you on as a client, undertake any activities or maintain records for you as we would not be compliant with the law.

The Group’s business and the services you request of us often requires transfer of personal data to many third parties, often at your request, and at other times transferring personal data to a third party is necessary to perform our contract with you or for Legal/Regulatory reasons. A non-exhaustive list of potential transfers include:

  • Collecting and sending documents for external audits of client entities;
  • Collecting and sending documents for external audits of Group entities;
  • Publications onto the public record, such as companies registries or beneficial ownership registers;
  • Publications with regulators;
  • FATCA/CRS filings onto approved external platforms;
  • Sending information to external parties such as notaries and other advisors or service providers on behalf of serviced clients.
  • For legitimate business purposes your personal data may be shared with any investor, potential investor, acquirer, bank or financial institution investing in or considering investing in Stonehage Fleming Associates Limited or any of the Group companies.

Where Brokers, Banks, Custodians, Advisors, Auditors and Portfolio Managers require information on you for their own due diligence to comply with regulations, we share the information you provide to us with them for this purpose.

8As a result of contracting with Stonehage Fleming Associates Limited your personal data will be processed in the United Kingdom and be subject to local privacy laws. The GDPR may apply to us when we process personal data of data subjects resident in the European Union. Your personal data may be processed by any companies which form part of the Group, in both adequate and third countries. There are agreements in place between the Group offices to protect your data in accordance with the applicable privacy laws. Should you require further information about the safeguard we use, please contact us.

Additionally your data may be entered into our accounting and/or billing systems, and our document management systems and your data may be processed by our sub-processors including our retail investment technology and third party administration solution providers or outsourcing technology companies, including cloud service providers. In such cases, where data is processed in a third country we will make use of an appropriate safeguard. Your data may also be provided externally to banks, regulators, auditors, advisors (including, but not limited to, legal advisors), supervisory or governmental bodies as well as those appointed as directors, shareholders, and/or beneficiaries, settlors or protectors to the trust.

Your personal data will be kept securely by Stonehage Fleming Associates Limited and the Group. Your information will be held in accordance with our Record Retention Policy and in accordance with applicable laws, after which it will be destroyed or deleted. We may keep it longer where:

  • There is litigation or an investigation;
  • It may be required to assist with the mitigation of any future tax or regulatory query into the transactions or other affairs undertaken by an entity or trust to which we provide regulated services (This ensures that rights and freedoms of our clients, our staff as well as the Group and its Members are safeguarded).

You have the following data protection rights:

  • To obtain access to, and copies of, the personal data that we hold about you;
  • To require that we cease processing your personal data if the processing is causing you damage or distress;
  • To require us not to send you marketing communications;
  • To require us to correct the personal data we hold about you if it is incorrect;
  • To require us to erase your personal data;
  • To require us to restrict our data processing activities;
  • To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

If you have any questions about how we use your personal data, or you wish to exercise any of the rights set out above, please contact us on:

You can find out more about your rights under data protection legislation at

If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner at

Version date: 24 October 2023